Items can be returned for a full refund or credit voucher if it is within 30 days of purchase and the item is unopened, unused and in its original state. Land of Meow will pay for the return shipping costs where the item was incorrectly dispatched or defective in operation, all other return shipping costs will be deducted from the refund amount.
Before returning any items please email us at firstname.lastname@example.org so that we can provide you with a returns number. Please note that proof of purchase will be required if you do not have an account with us.
Land of Meow ships to 230 locations worldwide however please note that we are unable to deliver to Post Office boxes. Once your order has been dispatched, you will receive a notification containing your package tracking number. If you have registered at Land of Meow, you will also be able to follow the progress of your delivery by signing into your account and selecting My Account followed by Order Status. For most regions parcels are delivered within 5 business days. After placing your order the delivery company will send you details so that you can track your parcel.
We understand how disappointing it can be when a product you love can’t be shipped to you therefore if you are unable to select your region on checkout please email us at email@example.com and we will do our best to find a solution for you.